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Review of communication skills demonstrated in the interactions of 8 year old with parents.  

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E1 Review of communication skills demonstrated in the interactions. Group interactions Care setting: primary school Client group: child (8 years) with parents In the group interactions, I was a class room assistant who was meeting the parents of a young child with behavioural problems. When Mr and Mrs Shaw arrived I called them in to the office using a soft tone and with a hand gesture I offered them a seat in front of my desk. They seemed pleased to be meeting me and were very concerned about their son Matthew. They were both talking in a calm slow voice with varying tone. I started by asking how Matthews behaviour was at home. Mr Shaw was relaxed and sitting in an open posture. He said Matthews's behaviour was fine and there was nothing wrong with him. Mrs Shaw became tensed and looked away from her husband and said she had experienced problems at home when...

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