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How the culture of McDonalds affects the performance and helps it to meet its objectives.
Member rating: No Rating | Words: | Submitted: Thu Feb 12 2004
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C2 - How the culture of McDonalds affects the performance and helps it to meet its objectives. McDonalds have a slogan as a part of their culture, which is "I'm loving it". This slogan is emphasising that everyone who eats McDonalds foods will simply love it because it tastes great and the service is fast as well. McDonalds objective is to: "To be the UK's best quick service restaurant experience" The culture of McDonalds helps it to achieve this objective firstly by the customer service that the staff provides for all the customers of McDonalds. For example all the staff are extremely polite to the customers, and try and serve them as fast as they possibly can. Every member of staff that takes the customers order makes sure that they serve the customer exactly what they ordered. This would make the customers feel that they are valued because the staffs serves them as fast as possible...
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