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Motivation is the incentive to work; hence having a motivated workforce is vital for most businesses, since a highly motivated workforce can lead to higher rates of productivity, better quality output, and low rates of absenteeism and labour turnover.  

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Tom Almond Motivation is the incentive to work; hence having a motivated workforce is vital for most businesses, since a highly motivated workforce can lead to higher rates of productivity, better quality output, and low rates of absenteeism and labour turnover. The main factors which, affect the motivation of workers are pay levels, job security, promotional prospects, responsibility, working conditions, fringe benefits, participation in decision-making and working in a team There are two basic theories of motivation, content theories and process theories. Content theories deal with what actually motivates people, what needs to be satisfied in order for workers to be motivated. Maslow's hierarchy of needs is an example of a content theory. Process theories on the other hand deal with the though processes which affect the workforces behaviour. An example of this is staff at a company working on commission, e.g. their pay is directly affected by production or their...

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