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Managing Work Team Conflict: Assessment and Preventative Strategies Debbi Wagner-Johnson Abstract Conflict cannot be avoided since it is an inevitable aspect of work teams. This paper will discuss the two types of conflict (i.e., affect and task) that the research has identified as the most common, describe the benefits and detriments of conflict, and present the causes of conflict. Strategies will also be presented to prevent and to effectively manage conflict. Moreover, a conflict checklist (i.e., Teams and Conflict Checklist or TACC) will be presented as a tool to help teams identify the perceived presence of conflict. Although conflict is an inevitable aspect of team development, conflict can provide the basis for constructive and beneficial outcomes by identifying and managing conflict effectively. Managing Work Team Conflict: Assessment and Preventative Strategies As long as organizations continue to use work teams, conflict cannot be avoided since it is an inevitable aspect of work teams (Amason,...

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