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Statistical Process Control A common complaint among production personnel is that engineers responsible for specifications do not understand production problems. Inspection personnel often complain not only about the poor quality of manufactured product but also about the unreasonableness of specified tolerances. In fact, very frequently inspection practices develop that substitute the inspector?s views regarding proper tolerances for those actually specified by engineers. In many organizations, there is evident need for basic on which designers, production personnel, and inspectors can understand each other's problems. The development of Quality Circles in Japan was an approach to solving this problem. In the past many arguments among these three groups have been carried on with more heat than light because of the absence of fact in a form that would provide a basic for agreement. In many case these facts can be provided by use of statistical quality control techniques. In fact, statistical quality...

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