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Analyze the contribution of psychological contract literature to the understanding of OCB.
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Analyze the contribution of psychological contract literature to the understanding of OCB. The aim of this essay is to analyze the contribution of the psychological contract literature to the understanding of organizational citizenship behaviour ("OCB"). We shall argue that while the concept of psychological contract provides a useful framework for the understanding of why an employee may engage in OCB, its capacity to help managers adopt measures to foster greater levels of OCB among employees is considerably hindered as a result of the adoption by a majority of researchers of the definition proposed by Rousseau (1989, 1997) which is characterized by a focus on individuals' perceptions of promises made by organizations rather than on the actual content of these promises, as supposed they even exist. OCB has been defined by Organ (1988) as "behaviour that is discretionary, not directly or explicitly recognized by the formal reward system, and that...
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