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Identification Problem There is a company called BlackBurry's, who supply home insurance. They have thousands of costumers all over the UK. Every year they have to send out a renewal confirmation letter to all of their clients, stating that they need to renew their membership details. Each year they ask a different group of staff, to write the letter another group of staff to post then off and another group to file all of the reconfirmation mails which have been returned back to the company from their clients. After they have been received they all need to processed, according to the answer in the letter. They have a team of 40 members of staff, who work on creating and building the databases. They have to meet every day to work on this together, and it is very inconvenient, as they all have to work on it at the same time....

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