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It is important to have a good communication between service providers and service users which helps in building relationship. Having good communication helps in exchanging information, messages etc. Four types of communication are oral communication, written communication, computerised communication and special methods. Oral communication is important in all care setting. The purpose of oral communication is to exchange information and build relationship between people. The two types of oral communication are formal and informal communication. The types of communication depend upon the level of the patients, family of the patient, staffs, society etc. It is an effective and quick ways of communication. Different care settings exchange information in different ways. For examples in health care setting exchange information in the form of advice to make people aware of what to do and what not to, asking for information on past clinical histories and background to ensure...

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