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AO1 b Confidentially means that when working with service users you do not divulge information unnecessary. It also means that you keep all the information that you have safe and secure. Confidentiality is the way to build safe trusting professional relationships. Confidentiality often has to be kept within boundaries and the rights for others to only know what they need to know. Sometimes in certain circumstances you may have to break confidentiality these would be if people were at risk from * Harming themselves - a service user has threatened to harm themselves in a serious manor * Intend to harm others - threats to kill * Serious criminal intent - in possession with intent to supply illegal substances * If they were at risk from others - a service user explains that their son is stealing money off them and they can't afford all their necessary supplies * Child protection A care worker...

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