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The ways in which communication between radiographers, patients and hospital staff can fail, and the steps that can be taken to minimise these failures.
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| Submitted: Tue Apr 06 2004
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The ways in which communication between radiographers, patients and hospital staff can fail, and the steps that can be taken to minimise these failures. According to Porritt, communication is the basis of all human interaction and thus is a social process1. Lack of communication is often seen as the cause of problems that arise in everyday life1. When we communicate, we influence our colleagues and patients and are in turn influenced by them. As a radiographer, it will increase our effectiveness in communication if we become aware of these influences1. Corney suggests that the need for better communication in medicine is to facilitate better diagnosis and treatment, to provide comprehensive information for patients and to manage difficult situations2. Effective communication with colleagues and patients is a fundamental requirement for improving patient care (Glover, D. et al)3. Good communication involves listening, guiding, thinking, engaging, making sense of knowledge and information, and sharing3....
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