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The NHS Plan 2000 - A Plan for Investment, A Plan for Reform The NHS provides the majority of healthcare in the UK, from general practitioners to hospitals, long-term healthcare, dentistry and ophthalmology. It was founded in 1948 and has become an integral part of British society, culture and everyday life. However, changes needed to be made in order to improve the service and meet the needs of the service users. Problems in the NHS came from under funding, a lack of national standards, barriers between services, lack of incentives and objectives and over-centralisation and disempowered patients. This had a negative effect on the patient. Their emotional needs were weakened because they had no advocacy to speak their requests and also because their intellectual levels had not been considered. Patients could not understand the medical jargon spoken and this affected their treatment as a whole. The NHS consulted the public in...

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