Coursework.Info - Inspiration in an Instant

On the left is an image preview of every page of this document, and below are the first 150 words with formatting removed:

A02: Observation in the Nursery As part of my coursework I had to observe a care worker, I chose to observe the nursery nurse. I carried out my observation in the nursery at Beech hill primary school. I observed the communication skills that the nursery nurse used to communicate with the children. I observed the nursery nurse using four different methods of communication skills:> Tone and pace> Eye contact and body language> Empathising> Clarifying Tone and Pace Tone and pace are two different types' communication methods but it is normally used together. Using the two communication methods together makes communication more effective. Tone is the reverberation of the voice which we use to communicate with each other. Tone is set as a non verbal communication because it is separated from spoken words. We use tone to communicate and send out messages for example tone is used to show if someone...

To see the full version of this document, and 145,328 others