Security Management

... Security Management: Instant Messaging Perspective Executive Summary Nowadays, Instant messaging (IM) is used in the corporate environment which is rising rapidly, as organizations welcome to accept IM as a business communications tool. IM promotes cooperation and real-time communication among employees, business partners, and customers. It also brings new threats to local area network security and makes organizations to have a potential risks when employees share illegal or inappropriate content over the internet. Organizations are also faced with reduced employee productivity when IM is used arbitrarily and for personal communications. When use of IM is unmonitored and uncontrolled, it can lead to a significant drain on IT resources, as the IT staff attempt to identify which IM applications are being used and by whom. Moreover, when instant messaging is used to send and receive files, not only can the resulting drain on bandwidth negatively impact network performance, but the files themselves can pose a

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