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TABLE OF CONTENTS STATEMENT OF THE PROBLEM 3 Introduction 3 User Requirements 3 ANALYSIS 3 Initial Investigation 3 Payments 3 Supplier orders and payments 3 Integration with existing system 3 Hardware and software 4 User's skill level 4 Data flow diagram 4 Objectives of the new system 5 Performance Indicators 5 DESIGN 6 Consideration of solutions 6 Manual system 6 Spreadsheet system 6 A purposely designed system 6 Existing system 6 Access database 6 Final choice software 6 Database design 7 Entity-relationship diagram 7 Table design 7 Form Design 8 Query design 9 Macro design 10 Menu design 11 Security 11 Test Strategy 11 Test plan 12 User testing 15 IMPLEMENTATION AND TESTING 15 Test results 15 Test 1 15 Test 2 17 Test 3 17 Test 4 18 Test 5 20 Test 6 22 Test 7 24 Test 8 26 Test 9 28 Test 10 29 Test 11 32 Test 12 33 EVALUATION 34 Performance criteria 34 USER MANUAL 34 Introduction 34 Starting the system 34 Security and passwords 34 The main menu 35 The Invoice Form 36 The Backup Form 37 The Product Query 38 The Payment Form 39 The Customer Form 40 Invoice Form 41 Calculate and print invoices 41 Payment Form 42 Payments 42 Quit Application 42 Backups 42 TECHNICAL MANUAL 43 Macros 43 Queries 47 STATEMENT OF THE PROBLEM Introduction RS Supplies in London is a small business which specialises in the import and export of specialist medical equipment for hospitals as well as for other independent businesses. At the moment all orders have to be processed manually including invoices as there is no order processing system. However, the clientele is growing and Mr Parkes wishes to have a computerised order processing...

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