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Car Insurance System: Analysis  

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Monday 19th September 2005 Coursework Identification Problem: Car Insurance There is a company called BlackBurry's, who supply car insurance. They have thousands of costumers all over the UK. Every year they have to send out a reconfirmation mail sent out to all of their clients. Each year they ask a different member of staff, to write the letter another to file all of the reconfirmation mails, which have been returned back to the company from their clients, and another to process all of them. They have a group of 20 members of staff, which work on creating the databases, which have to meet every day to work on this together. They have a secutary which has to sit by the phone all day, and has to call certain members of staff in the complex, phone back this client, as they are unable of any other forms of communication which, except for snail mail (post) which...

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