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Animal Lane Cattery Information Technology System
Member rating: No Rating | Words: | Submitted: Sun Dec 15 2002
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IDENTIFICATION The Animal Lane Cattery, a privately owned small business, needs an efficient, updateable, expandable, easily accessible information system to track and document clients' needs for boarding/grooming services. The objective is to design and develop a system that fulfils the needs of the Cattery. An effective electronic filing system will eliminate lost paperwork, minimize errors, and provide a method for quality customer service. I will be designing and making the system that we choose for the Cattery. As the Cattery has expanded its boarding and grooming services to accommodate a total of 15 cats in separate pens, an increase in customer complaints have been received concerning the Cattery's inaccurate and time-consuming tracking of specific client information. This inefficiency means that clients have to give an update of their feline's information to the Cattery's staff and has resulted in service errors. At the moment, they use a flatbed database, which only...
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