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Index 1. Terms of reference 2 2. Procedures 2 3. Findings 3.1 Ownership 4 3.2 Objectives 7 3.3 Functional Areas 9 3.4 Management style 15 3.5 Culture 17 3.6 Structure 19 3.7 Communications and ICT 20 3.8 Quality assurance and control 22 4. Conclusions 23 5. Recommendations 24 -I- Terms of reference This report is based on the performance and operations of British Petroleum Plc (hereinafter quoted as BP). The report explains the objectives, structure, culture and communication channels that operate within BP and an examination of how these factors relate with each other and what is the affection to the success business. This report also takes on the account to quality assurance and control systems that are conducted internally within BP. Alternative means of quality assurance and controls are also discussed as well as the success of the company towards meeting of it's objectives. Overall aim of this report is to relate Business theories as studied in school to the practical applications within BP. Report is written in line with the assessment requirements set by Edexcel Examining Board...

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