unit 4: effecting communication and information
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UNIT 4 Effective People, Communication, and Information BTEC Business Level 3, Year 1, Group 4 Mahbub Ali Mohammad Husnain ID number: 25045311 - 1 P1 Recruitment and Retention Process and Documentation WHSmith was established in 1792 by a man named Henry Walton Smith, and his wife Anna, but was established under the name H W Smith. After their deaths, the business was passed on to their two sons; Henry Edward, and William Henry Smith. The business was renamed to WHSmith as William was the older of the two and he was the more able businessman. WHSmith today, as one of the biggest retail groups in the UK, it is made up of two core businesses; high street retail, and travel retail. They have approximately 17,000 employees working in either of the 543 High Street stores or the 129 Travel stores in the UK. The manner in which a person is employed within WHSmith would obviously have to...

