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report on business and retail operations in the travel industry
Member rating: No Rating | Words: 800 | Submitted: Wed Jan 30 2008
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Kirsty Jarvis Retail travel assignment I'm a branch manager with 'centre spot travel' I'm looking to open another retail outlet in my area. Some investors have asked me to do a report to explain the business and its operations as they are not familiar with it. The UK retail travel environment has several agencies within its sector; independents; only have one or two outlets, usually managed by the owner may not be as tough on rules and uniform etc. multiples; are found on high streets throughout the UK, have well known names, they are often owned by large tour operators, have a large number of staff, crack down on rules and uniform. Integrated; part of a multiple, sell their own holidays first and e-agents; advertise holidays via the internet, sell holidays via the internet, offices not generally open to the public and have large call centres. For example e-agents operate as online travel...
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