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Planning, Organisation and Control of Resources Planning and Organisational Roles The Contract Preparation The contract forms the foundation for a productive relationship built on communication and trust. The first thing that needs to be established is a definition of what is to be provided and the requirements to be met. Everything in the tender action is signed by the parties and has a break down of all the costs involved, test plans, alternative dispute resolution procedures (ADR) for any matters which need a third party to resolve disputes, invoicing arrangements, communication routes which are usually split into three, operational, business and strategic. Also which has to be included is the contract management which is the process ensuring both parties to a contract that fully meets their respective obligations as efficiently and effectively as possible, in order to meet the business and operational objectives required from the contract and in particular to provide value...

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