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Carphone Warehouse Toys-R-Us Differences or Similarities Steps towards closing a sale 1. Opening the sale Carphone Warehouse is very professional when opening a sale, as the customers are always approached by a member of staff as soon as they walk into the store. The member of staff will ask the customer what type of product they are looking for, and with this information they do there best to find the most suitable product for them. The member of staff also talks about the products features, advantages and disadvantages, basically, the member of staff does their best to sell the product in an effective way by explaining its features. Toys-R-Us is a very large busy toy store, and customers are hardly approached by a member of staff. If a customer wants help and assistance, it is up to them to talk to a member of staff, as the store is very large...

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