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PART 1 Working in Retail Travel Travel agencies in the UK are usually independently owned or part of a chain of agencies owned by a single company often referred to as the 'multiple'. A typical day for travel agencies includes booking hotels, car and airplane reservations, and also researching destinations for clients. Most travel agencies make their money from commission which consultants receive from companies e.g. tour operators, airlines, hotels by booking hotels, flights or tour packages. Different travel agencies that operate in the UK are: Lunn Poly Going Places Thomas Cook These are multiple travel agencies; they all work very closely with a tour operator which is either their parent company or is owned by the same group. Going places is owned by Air tours and Lunn Poly is owned by Thomson, a tour operator. In turn both Lunn Poly and Thomson are owned by the TUI group. Travel agent They sell a range of...

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