United Parcel Service Goes Global
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UPS - 1 United Parcel Service Goes Global By Patricia Zaremba Jennifer Smith Brandy Vollbrecht Michael Simpson Tiffany Merrills March 10, 2006 Instructor: Dr. Hammond American InterContinental University UPS -2 United Parcel Service Goes Global From the corner store to the mega box chain these companies have one thing in common they all operate from a mission statement. In smaller companies this can be as simple as an oral promise to treat everyone fairly. In larger organizations this is a written policy that tells the world these are the standards by which we operate this company. UPS started as a small company in Seattle and has grown into a global powerhouse that follows the same philosophy today as it did in 1907 ' the right thing to do'. James E. Casey's believed that the only way to do business was to adhere to strict policies of customer courtesy, reliability, round-the-clock service, and low rates; these principles, which guide UPS...

