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Transcript with Assistant from video shop about record keeping  

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Transcript with Assistant from "Urbanites Videos" This will help me in Project Two, as I now know what the user requires exactly. This transcript is a very important part of the system as it should be designed around the needs of the user. How do you keep records of your customers and stock? Currently, we write down the details of our customers and stock on pieces of paper with about 20 customers on each sheet and keep them in a filing cabinet. What details do you keep of your customers? We keep their addresses, telephone numbers, age, how much money they owe us, and genre preference. What records do you keep of your videos or DVDs? We keep the title, price, year of release, age restrictions, genre, code number as well as the starring actors. How do you find whether or not a video or DVD is being rented? We have to go through the customer's records. This takes very...

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