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The role of the organisation - The Volkswagen Group UK.  

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Unit 1 Business at Work By The role of the organisation The role of Volkswagen Group UK is to import, market and distribute vehicles and spare parts for the five brands, namely: - Audi - SEAT - Skoda - VW - VW Commercial Vehicles Volkswagen Group UK is therefore sometimes referred to as NSO: National Sales Office. The group supports a network of currently approximately 800 franchised retailers. Through that network VWG UK aims to deliver excellent Customer Service through Sales and After Sales processes. The ultimate goal is to maximize the opportunities for Volkswagen Group products and services in the UK marketplace that is to generate demand and then secure the supply to satisfy the demand. We look at innovative ways of delivering this process at the lowest possible cost. For example through E-Business advances. History In the very early years of Audi, over a century ago, August Horch, driven by high standards and...

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