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Name:Abdirahman Mohamed Class:12PD Date:28-02-2004 P1.Why is customer service important? Customer service is important to Sheffield park hotel because it is the key tp achieving improved business perfomance which means happy customers come back. Spend and will prmote park hotel business it is crucial that customers are satisfied and feel well treated and they will treat us well each time they retun to the hotel. We care about our customers service also because it enriches our daily jobs.That is instead of being bored or wishing that we could do something els we focus on the customer and that focusing make sense to our self-interest. For example treating each person. Every business must ensure that their customer service is of the highest possible standard and that their staffs are fully trained to carry out their roles properly. Customer service can be a useful tool for increasing business as it can help your customer feel more appreciated. They will therefore make...

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