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REPORT ON THE BUSINESS OF MARKS & SPENCER * Classification of the business to its ownership * The benefits and constraints of ownership * The objectives of the business and how well they meet them * The structure of the business * The functional areas and how well the business meet objectives * Management style and culture * How quality assurance and control system contribute to added value * Alternative methods of quality assurance and control * Communication channels within the business MARKS & SPENCER AN INTERNAL INVESTIGATION OF THE BUSINESS OF MARKS & SPENCER Introduction 1.0 This is a report on Marks and Spencer a well known retail company. The business that I have chosen to do is well know in the UK retail. This business is Marks and Spencer. Marks and Spencer has also recently been in the news for falling profit and sales in 1999/2000. So Marks and Spencer is business which is...

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