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Introduction: My task is to investigate a medium to large sized business, showing that I understand the importance of people in business. For this task my chosen business is Richer Sounds. I have included the following information in this portfolio; 1. The importance of stakeholders 2. The organisation of the business, job roles and working arrangements. 3. Employee rights and responsibilities, including procedures on how they deal with disputes and with health and safety issues. 4. Employee recruitment and training. 5. Customer service The Importance of Stakeholder A stakeholder is someone or a group of people who have an interest in the business, such as employees, the government, and local people etc. Stakeholders are people who the business has a link with even if it's not directly; it's people who are affected by the business. There are two types of stakeholders, internal stakeholders are people who have an interest in the business and are...

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