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Caliò Gaetano Bocconi University Organisational Change Bureaucracy was clearly the most common organizational structure in twentieth-century business until the 1980s and, despite the much-vaunted emergence of the new organization forms, still is, even if the modern state became more complex and the need for advanced administration grew. Bureaucracy met the needs of the production capitalist system of the industrial era by focusing on technical superiority and domination, reducing the impact of irrational, personal, and emotional elements on the decision-making process. Consistent, repetitive handling of affairs and organizational activities enabled administrative specialists to strengthen their expertise and become more productive in their activities. Other forms of organization were less unified than bureaucratic systems, and, as a result, operated more slowly and with less precision prior to the mass production era. The business climate, however, has changed dramatically and is presenting different challenges to be met by managers. The standardized production of the mass market...

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