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For this part of my coursework I am going to focus on the company Richer Sounds. In this part of my coursework I am going to be looking at functional areas. A functional area is a specific department within the company that specialises in a specific area, for example Customer services, marketing and the finance team. Richer Sounds main aim is to have the best customer service; this is their technique along with cheap prices to attract more customers and gain more profit. There are many different functional areas within Richer Sounds, but I am going to look at these functional areas; Customer Service's, Finance & Marketing. Here is a functional areas chart at Richer Sounds - Customer Service There are a number of things that a business will need to provide to give there customer good service. Providing information The type of information required by customers and clients can vary a lot. An...

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