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I am going to investigate about Safeway's Customer Services department and how this department works towards the success of the business.
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| Submitted: Thu Sep 04 2003
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Customer Services Reports by: Walid P1 I am going to investigate about Safeway's Customer Services department and how this department works towards the success of the business. Safeway's believes that Customer Services department is one of the major successes of their business because it makes a specific effort to meet its customer's needs. * Service will be improved. * It will improve the morale staff and the customers. * It will retain existing customers. * New customers will be attracted to safe and reliable services. There two types of customers in Safeway's internal customers and external customers. Internal customers: These are the company's employees because they have an interest on the business I mean Safeway's products and also provide the best services that Safeway's needs. Safeway's has many branches in all over the country however this branches work under the head office; these branches will be internal customers to the head office. In another word these branches...
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