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FLEXIBILE MANUFACTURING:EXAMINING HOW THIS COULD CONTRIBUTE TO BMA’S ABILITY TO COMPETE IN THE MARKET  

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FLEXIBILE MANUFACTURING: EXAMINING HOW THIS COULD CONTRIBUTE TO BMA'S ABILITY TO COMPETE IN THE MARKET BY VUSUMUZI R. SINYOKA SUBMITTED IN PARTIAL FULFILMENT OF THE REQUIREMENTS FOR THE MANAGEMENT DEVELOPMENT PRORAMME (MDP) BULAWAYO, ZIMBABWE YEAR: 2003 TABLE OF CONTENTS ITEM PAGE Executive summary 2 Acknowledgments 3 CHAPTER I Introduction 4 Background 4 Project justification 5 Significance of study 6 Definition of terms 6 Research limitations 7 CHAPTER II Literature review 8 Different approaches 9 CHAPTER III Research methodology 11 Instruments used 11 Subjects 12 Data collection 12 CHAPTER 1V Data presentation and discussion 14 Customer responses 14 Managerial employees 14 Junior and shopfloor staff 15 All categories 15 CHAPTER V Summary 17 Conclusion 17 Recommendations 17 Implementation issues 18 Advantages 18 Disadvantages 19 References 19 APPENDICES Customer questionnaire 20 Shopfloor staff questionnaire 21 Managerial staff questionnaire 22 Tonnage graph 24 EXECUTIVE SUMMARY This research project sought to establish the extent to which product design and flexibility would affect the competitiveness of BMA Fasteners in the local and global markets. A number of companies have gone under because they have failed to respond to the changing demands of today's customer due to lack of design expertise and rigid manufacturing systems. In order to be competitive in today's world organisations have to change, be comfortable with short production runs and come up with innovative ideas on new product design. The...

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