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Empowerment or Control: views on introduction of IT on organisations  

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Empowerment or Control: views on introduction of IT on organisations Abstract The introduction of information technology (IT) into organisations has brought about huge different interpretation of its effects on management-worker relationships. Among them, there are two opposite and polarized views: "IT is a source of empowerment in organizations" and "IT provides just another opportunity for managerial control." In my opinion, both of these two statements view the changes affected by IT as technology determinant. This debate masks rather than clarifies realities about the differing roles of IT. Computer related technology or any other technology is neutral (Bostrom and Heines, 1977). Technology does not speak for itself but is interpreted by human beings. This paper will examine these two points related to the empowerment and control in the context of IT and present an implication of the uses of IT within organisations in relation to varying organisational goals and the corresponding management and worker roles....

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