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Level 1,2 and 3 The Use of ICT Electrical Technology and Communication The rapid rise in the development and use of electronic technology in recent years has affected communication system to a marked degree. At Manchester airport electronic communication systems are being increasingly used and the Airport has introduced computer system and electronic equipment to improve both internal and external communication. Electronic Communication Methods used at Manchester Airport Computer Reservation System Contain information on customer details, availability of tickets, flights and accommodation. Computer Network Staff can access other computers or one central computer within the same network. It is possible for information to be centrally stored, such as advanced booking figures, so that other users can access this information. Also computer systems are also used to analyse customer comments, allocate check-in desks, and to provide a range of management information and statistics. Airport Management and Operations Support System (AMOSS) AMOSS is the only airport-wide IT system, which has...

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