Electronic-communication Business proposal.

... ` ELECTRONIC-COMMUNICATION BUSINESS PROPOSAL ELECTRONIC-COMMUNICATION BUSINESS PROPOSAL TABLE OF CONTENTS TABLE OF CONTENTS 2 1. EXECUTIVE SUMMARY 4 2. INTRODUCTION 4 2.1 INTRODUCTION 4 2.2 TERMS OF REFERENCE 4 2.3 PROCEDURE 4 3. CARE4HER COMPANY BACKGROUND 5 3.1 CARE4HER BACKGROUND 5 4: MISSION STATEMENTS 5 5. BUSINESS OBJECTIVES 5 6. BUSINESS STRATEGIES 6 6.1 E-COMMERCE (EC) STRATEGY (B2C) 6 6.2 E-BUSINESS STRATEGY (B2B) 6 6.3 IT STRATEGY 6 6.4 B2B STRATEGY 7 7. PLANNING FOR QUALITY 8 7.1 QUALITY ONLINE-SHOPPING IN CARE4HER.COM WEB SITE: 8 8. CREATE E-BUSINESS 8 8.1 E-MARKPLACE : CAPTURING REVENUE 9 9. MANAGING CRM 10 9.1 STRATEGY 11 9.2 PROCESSES 11 9.3 TACTICS 11 9.4 SKILL SETS 12 9.5 TECHNOLOGY 12 10. MANAGING SRM 12 11. IBM'S ISERIES 400: AS/400'S B2B TRANSFORMATION 13 11.1 WHY CHOOSING IBM ISERIES 400: 13 12. COSTS AND BENEFIT ANALYSIS -REDUCE STOCK HOLDING 19 13. IMPLEMENTATION 19 CREATE ONLINE SHOPPING FACILITY TO CUSTOMER: 19 ESTABLISHING ON-LINE COLLABORATION AND TRADING CAPABILITIES 19 INTEGRATING IBM(c) ISERIES APPLICATIONS TO THE COMPANY SYSTEM 19 14. CHANGE IN WORK PRACTICES 20 15. QUALITY ASSURANCE 20 16. CONCLUSION 23 REFERENCE 24 BIBLIOGRAPHY 24 1. EXECUTIVE SUMMARY This report [V1]is based on a company called Care4her company which can trade entirely on the internet. Consider its business model and how expansion into business. What will need the model to the modified? Consider competitive treats and opportunities, and which part of

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