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TABLE OF CONTENT Executive Summary 2 I. Background Of List Of Companies 3 1. Company at a Look 3 II. Analysis Of Common Factors Of Failure Themes 7 1. Lack of Sound E-business Model / Strategy 7 2. Unable to control Cost 8 3. Lack of Customer Bond 9 III. Analysis Of Common Factors Of Success Themes 10 1. Effective Strategy & Business models 10 2. Customer Intimacy 11 3. Operations Excellence 11 IV. Comparison and Contrast Between The Success and Failure themes 12 1. Business Strategy / Model 12 2. Customer Relationship 12 3. Operational Excellence 12 4. Comparison Summary 13 V. Lessons Learnt 14 1. What could the success companies have done differently that might make it a failure? 14 2. What could the failure companies have done differently that might make it a success? 15 VI. Recommendation to develop and implement an e-business strategy 16 1. Developing an E-Commerce Strategy 16 2. Implementing an E-Commerce Strategy 17 3. Logistic Strategy: On Demand Delivery Services (ODDS) Model 18 VII. Conclusion 19 VIII. References and Bibliography 20 APPENDIX A: Summarize of Analysis Of Common Factors Of Failure Themes 20 APPENDIX B:...

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