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Does e-commerce give a competitive advantage, and will it influence the future of business? There is little doubt that electronic commerce has penetrated many people's, and particularly businesses', lives in one way or another during the past few years, but certain aspects of e-commerce are open to interpretation, such as; * What kind of businesses actually uses e-commerce? * What are the relative advantages and disadvantages of e-commerce? * Does it really give a competitive advantage? Data collected from the US (1999) shows the e-commerce percentages of total value in the following different business areas (See Appendix 1): Looking at this data, I could safely say 20% of the Total Value of Business Trades was e-commerce, which is a respectable amount considering how long e-commerce has been used for. This data shows Manufacturing and Merchant Wholesale Trade, (sectors where goods are sold to other businesses) had substantially higher e-commerce percentages than Retail Trade and Selected Service...

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