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Introduction All disaster managers must make decisions. Their decision involves a comparison between several alternatives and an evaluation of the outcome. The quality of the decisions managers make is the true measure of their performance. Each operational decision influences future actions, which in turn, require further decisions. Errors in decision-making, therefore, tend to be cumulative. Decision-making is the major responsibility of a disaster manager, regardless of his or her functional area or level in the organization. Some of these decisions may have a strong impact on the organization, while others will be important, but less crucial. The important point, however, is that all decisions will have some sort of effect. Variables in Decision-making In some cases, decisions are made where there are few alternatives and all the parameters of the decision can be clearly identified. However, many decisions require that a choice be made between different courses of action that may be...

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