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Job roles and working arrangements For Boots to be successful, everyone must know what they should be doing. They also to know what other people in the business should be doing. These are their job roles. This is particularly important when there are large numbers of people in a business. Employees are more likely to do their job successfully if they know exactly what their job role is. Directors Boots have thousands of shareholders who own the business. They can't all be involved in the running. So they elect directors to represent them. There is a managing director for Boots healthcare international who is Paul Stoneham and Boots retail international who is William Cotton. A board of directors will be responsible for overall planning and co-ordination of Boots. Directors must be experts in a field such as marketing. They need leadership, planning and communication skills. They also need to respond to shareholder's concerns...

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