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Designing an new IT system.  

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Section 1 - Analysis 1. Introduction LKS Electronics sells household electronic goods such as televisions and DVD players, mainly through mail order. The business is owner by Mr LK Smith. The company has been around for 2 years and it is starting to rapidly expand, it currently has a customer base of around 2500. It currently has one office in South Croydon; they do not require a very large site or many locations as items are sold mainly by phone. The company has 8 telephone sales staff, 3 packaging staff, 1 stock controller, 1 finance and credit control, 1 transport person, 1 caretaker and the manager. The good are sold to almost anywhere in the United Kingdom, they hope to expand... The customers phone up the company to make an order, a member of staff answers the phone and writes down the details on a form. The company obtains the different items it...

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