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Data Protection Act: Any organisation that holds or processes personal information must be registered to the Data Protection Act. The Data protection Act means that a company holding personal information cannot pass on personal details and the data must be kept secure. There are 8 principles that state that data must be obtained and used lawfully. Ways of protecting information: * Passwords * Lock the room * ID cards * Alarms * Back ups * Secure computer * Anti virus software * Firewalls The only companies that do not have to comply with the Data Protection Act is police, tax office and National security agencies. Methods of Communication Method Internal/External Advantages Disadvantages Post - Letters External Traditional method which everyone is familiar with. Long and slow; letters could be lost; expensive; unreliable. Courier - Packages External Quick and direct Expensive Fax External Quick; efficient; reliable. Information might appear unclear. Video Conferencing External Instant; face to face; saves travelling. Expensive equipment; technical difficulties. Telephone Internal & External Instant and quick. No written record of conversation; cannot speak face to face or show documents. Interview - Talking Internal Face...

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