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Customer service of a business - Business - Dixons Group P.L.C (including the high street stores Dixons, Curries, P.C world and The Link.)
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Section B: Customer service of a business. Business: Dixons Group P.L.C (including the high street stores Dixons, Curries, P.C world and The Link.) Customer services are a department in the business that's job is to provide information, advice and after sales services to the customers of the business. The customer service aims to be a very efficient service for customers, usually consumers to use if they have a problem with something in the business. For example if they have bought something but it isn't working then they can phone, email or fax the customer service department and ask for help. The business provides several different types of customer service. The customer service gives the business an idea into how satisfied their customers are with the purchases they have made. Knowing about this, the business can improve their products and services. Also the customer service can give the business an idea into...
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