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Communication in a business:
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| Submitted: Tue Oct 17 2006
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Communication in a business: Communication is means of making contact. The contact may be between people, organisations or between places. It is the process by which the business passes knowledge, information and even items to others. Communication is one of the most important activities of any organisation. Its used within the firm as a means of controlling its operations, coordinated the activities of departments and employees and motivating personnel. Communications also provides important external links between the firm and its suppliers and customers. Communicating in business must cover Listening, Speaking, reading, writing and information technologies. Listening: Listening involves:> The process of physically hearing a message> Interpretation of the message> Evaluation, when a decisions are made on how to use the information A problem with listening can be that, unless you are making notes at the same time, much of the received is forgotten and not followed up. Body language Information technology (IT) COMMUNICATION SKILLS Listening Speaking...
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