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Cisco Systems: Using The Web For Internal Efficiency Question 1: Cisco Systems is the leading supplier of networking equipment and network management for the Internet in the world. Products include routers, hubs, ethernet, LAN/ATM switches, dial-up access servers and software. Because customer satisfaction has always been a core value of a successful company, customer focus has been an essential component of Cisco Systems corporate culture since the company's inception in 1984. Since the future of the global economy is directly tied to productivity, increasing efficiency is a priority worldwide. The Internet is a proven tool for saving time and money, and for creating new revenue-generating services. It is making a positive impact in a very direct and tangible way that's important to businesses. Cisco systems is one of the most highly valued companies in the world, one part of Cisco¡¯s success is the use of Internet Operating System. This case mentioned a...

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