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Businesses need to communicate with a range of individuals and organisations, including their own customers, their competitors and their suppliers as well as their own employees. Good communication is essential.
Member rating: No Rating | Words: | Submitted: Sat Aug 30 2003
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Section 3: Communication. Businesses need to communicate with a range of individuals and organisations, including their own customers, their competitors and their suppliers as well as their own employees. Good communication is essential if the business organisation is going to achieve its aims and objectives as communication is at the heart of all processes that occur within functional areas, between functional areas and between organisations. Communication Is the process of passing information or data from one person/organisation to another person/organisation. The information or data that is passed between the two parties can be of a formal or informal nature and is classified as internal or external. Define the following business terms: 1. Formal Communication: An important method of communication that is required between the two parties. 2. Informal Communication: General gossip. 3. Internal Communication: Communications between people within a single business organisation. 4. External Communication: Communications between someone in a business organisation and someone outside- perhaps a customer...
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