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Introduction: This coursework is focused on communication systems. The purpose of this report is to find out how businesses communicate. I will research at the areas on how they communicate internally with their employees and externally with the customers. Business' bother with reports because they can cover any aspect of the business, such as the effectiveness of a training program or the need to replace equipment. Reports provide a useful way of informing people of progress or development in areas of a business. In my case this report is to inform people of a chosen company on how it works and develops. Marketing: Marketing research is the gathering, presenting, presenting, analysing and interpreting of data about the markets (peoples) demands for goods and service. To find out the following I used the following sources:- www.iusb.edu (internet) http://lzone.witcc.com/ (internet) www.clearlybusiness.com (internet) www.businessweek.com (internet) GCSE business and communication systems (book) GCSE business studies (book) Primary research: What is primary research? Primary research is the...

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