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A Critical Evaluation of my Performance in Dealing with Customers Suggesting how I can Improve  

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A Critical Evaluation of my Performance in Dealing with Customers Suggesting how I can Improve Skill Self-Assessment Action for Improvement Accurate and appropriate information and advice to individuals and groups I feel that I can give precise and accurate information about the classes I am involved in but admit to not having perfect knowledge of the other classes within the Activate programme. Learn more about the other classes that are run within the programme. Your ability to use communication and selling skills appropriately, providing customers with the services they require taking specific needs into account I feel that I can use communication skills well, please see my witness statements. I also feel that I have the ability to take peoples specific needs into account, see section headed 'Four Types of Customers I Deal With'. I feel that I can learn to deal with annoyed children better and to do this I should talk to other people for suggestions. Your ability...

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